E-mail: info@quantumstar.com
Phone: 1-877-327-5076
Fax: (925) 686-9968

Prepaid Bahamas SIM Card Instructions

Dialing Instructions:

Calling back to the States : 1 + Area Code + Tel #
Calling you internationally : 1 + Area Code + Tel #

Features:

SIM cards that are opened are non-refundable.


Activating Your Service:

Your phone number is clearly marked on the Bahamas SIM Card package you will receive.

To start using your service simply:

Calling Information:
To place a call within the Bahamas, dial the area code and the phone number (even if you are calling a fixed line within the same city) then press then send key To call overseas dial the city code, then the phone number (example 212-555-1212) and then press the send key. If someone is calling from the US to you in the Bahamas on your Prepaid Bahamas SIM Card, they must dial 1, the 242 area code and the phone number (ex. 1-242-553-1234).

Call Credit:
You may check your remaining credit as often as you like, free of charge. Enter *33 on your cell phone. Press talk or send.

Customer Service:
To call customer service for the BaTelCo "RoCkit" GSM Prepaid Wireless Service, you may dial 302-7845 from your handset or a landline. From the U.S., dial 1-242-302-7845. Please note that this is not a toll free call.


Adding Talk Time:

You can purchase recharge cards (airtime vouchers) at a wide variety of vendors displaying the Cybercell sign. Ask for the Rockit airtime vouchers at one of the Cybercell points of sale or distributors including many convenience stores, gas stations, the post office and magazine kiosks. Recharge cards are available in 3 denominations: $5, $10 and $20. Simply follow the instructions as printed on the recharge voucher.


Rates:

All rates are stated in Bahamas Dollars (BSD) per minute. 1 Bahamian Dollar always equals 1 US dollar. (Outside of the Bahamas, the currency is worth much less.)

Bahamas Domestic Rates (per minute)
Call Type Peak Rate Off-Peak Rate
All calls $0.33 $0.15

For convenience and flexibility, we recommend you choose the "Anytime" rate plan.

Bahamas International Rates (per minute)
Destination Call Type Peak Off-Peak
Western Europe, United States and Canada Incoming $0.33 $0.15
Outgoing $1.32 $1.14


Voice Mail:

Please note that there is a $2 monthly fee that will be subtracted from your credit in order to have voicemail as well as a $10 activation fee. You will need to dial customer service in order to have them set up your voicemail. The number to dial, once you are in the Bahamas, is 302-7845.


Service Life:

You must reload your Cybercell BaTelCo prepaid Bahamas SIM card at least once every 60 days or your credit will expire. After the expiration period, you have another 90 days in order to add talk time.