E-mail: info@quantumstar.com
Phone: 1-877-327-5076
Fax: (925) 686-9968

Prepaid Belgium SIM Card Instructions

Dialing Instructions:

Calling back to the States : 00 + 1 + Area Code + Tel #
Calling you internationally : 011 + 32 + Area Code + Tel #

Features:

SIM cards that are opened are non-refundable.


Activating Your Service:

Attention! You will find these PIN and PUK codes also on the cover in which your Pay&Go card is wrapped when you buy it. So don't throw it away. (In fact, this cover contains a lot more information than just the codes).


Adding Talk Time:

Pay&Go offers you the choice of three different reload cards(*), depending on the amount that you want to pay. You have the choice of the following amounts: € 12.5 (US$12.21), € 25 (US$24) or € 50 (US$54). The last card - for € 50 - also gives you a free bonus of € 5.

(*) These cards are available at any Proximus or Belgacom retailer, and also at the Post Office, at gas stations or at newsagents displaying the Pay&Go logo.


Rates:

When you purchase your Pay&Go prepaid Belgium SIM card, the default-pricing plan is the “Original”, however we recommend switching to the “Anytime” plan.

You may change plans, free of charge, up to three times a year (that year starts when you make the first call).

Pay&Go ORIGINAL
Belgium Domestic Rates (per minute)
Peak Off-peak SMS WAP
$0.49/$0.73 $0.24 $0.14 $0.24

Pay&Go STUDENT
Belgium Domestic Rates (per minute)
Call Type Peak Off-peak
Talk $0.49 $0.24
SMS $0.24 $0.09
WAP $0.24 $0.24

Pay&Go ANYTIME
Belgium Domestic Rates (per minute)
Call Type Rate
Talk $0.35
SMS $0.14
WAP $0.24

Belgium International Rates (per minute)
Country Peak Off-peak
USA $1.03 $0.81
European Union, Switz. & Norway $0.97 $0.73
Australia $1.62 $1.40
Japan $1.62 $1.40

International Roaming:

You can roam outside of Belgium and can call any European country from anywhere in Europe with your Pay&Go SIM card. Contact us for rates.


Service Life:

A Pay&Go Belgium prepaid SIM card is valid for a year. Every time you reload it with an airtime voucher, the 365-day counter is reset to zero and it's once again operational for a full year.

If you don't reload within 365 days, your Pay&Go prepaid SIM card will be deactivated. This means that you will lose your phone number and any possible remaining credit. To continue to use the Pay&Go prepaid SIM card, you will have to start all over again by buying a new Pay&Go SIM card with a new phone number.

To check the expiry date yourself, dial #121# (also accessible from abroad), then press the Yes/Send/Call key (depending on the phone). You will receive a text message containing the information you want. It goes without saying that this service is completely free.

Another way of checking the expiry date is to call the freephone number 1711 from your GSM. Pay&Go will advise you of the precise amount of credit that you have left, and also the remaining period for making calls, as well as the last date for reloading your Pay&Go SIM card. Please note that, unlike #121#, this number cannot be called from abroad.