Phone: 1-877-327-5076
Fax: (925) 686-9968
| E-mail: info@quantumstar.com Phone: 1-877-327-5076 Fax: (925) 686-9968 | |
Dialing Instructions:
Calling back to the States : 1 + Area Code + Tel #Features:
SIM cards that are opened are non-refundable.
Activating Your Service:
To retrieve your Canada cell phone number you can dial 611 from your mobile phone or 1-888-481-FIDO (3436) from a landline. Your Canada mobile phone number is printed on the reverse side of your SIM card packaging and begins (090). From your international cellular phone you can always dial 900 and select option 2 to receive your mobi4u cell phone number.
To start using your service simply:
Customer service for your Canada Fido prepaid SIM card is available by dialing 611 from your Canada cellular phone.
When calling overseas from the United States to your Canada cellular phone number callers will need to dial 1 and then your Canada cell phone number. To call the US simply dial the 1 area code and phone number to be connected. To call abroad (other then to the US) from Canada you will need to a calling card with a local access number in Canada. Direct international calling is not available with Fido.
Adding Talk Time:
A C$15 airtime voucher has been included with your Fido Canada SIM card. Additional credit is available through the purchase of airtime vouchers, also called reload codes (not another SIM card), in Canada. These airtime vouchers are available in 4 denominations of Canadian dollars:
| Canada Prepaid Vouchers | |||
|---|---|---|---|
| Rate | Cost | Minutes | Days Valid |
| C$0.15/min | C$15 | 100 | 15 |
| C$0.15/min | C$30 | 200 | 30 |
| C$0.30/min | C$10 | 33 | 30 |
| C$0.30/min | C$25 | 83 | 60 |
Refill your prepaid service account whenever you want. Simply open the prepaid voucher and punch the secret code into the keypad of your international cell phone to apply the respective credit.
Airtime vouchers are available locally in Canada at convenience stores, petrol stations and local Fido authorized dealers.
At any time you can dial *46, free of charge, from your Canada cell phone to check your account balance 901 [send] from your cell phone to find out the remaining call credit balance on your SIM card
Rates:
A C$15 airtime voucher has been included with your Fido Canada SIM card. Additional credit is available through the purchase of airtime vouchers, also called reload codes (not another SIM card), in Canada. These airtime vouchers are available in 4 denominations o Canadian dollars:
| Canada Domestic Rates (per minute) | |||
|---|---|---|---|
| Airtime Voucher | Rate | Minutes | Days Valid |
| C$15 | C$0.15 | 100 | 15 |
| C$30 | C$0.15 | 200 | 30 |
| C$10 | C$0.30 | 33 | 30 |
| C$25 | C$0.30 | 83 | 60 |
| Canada International Rates (per minute) |
|---|
Calls to the US are C$0.33/min |
E-mail:
Receive e-mails at an easy-to-remember fido.ca address!
E-Mail Messaging lets you send and receive e-mail messages of up to 155 characters each, right on your handset display. Your e-mail address is easy to remember, because it's your Fido phone number (area code + your Fido number) followed by @fido.ca (e.g.: 4161234567@fido.ca). This service works anywhere in Fido's PCS coverage area and is billed on a per-use basis at 7¢ for every e-mail message sent or received.
Service Life:
If you do not recharge your account within 120 days your Mobile phone number will be recycled and any remaining airtime credit will be forfeit. To get connected again you will be required to purchase another SIM card. The 120-day period starts the day you activate in Canada.