Phone: 1-877-327-5076
Fax: (925) 686-9968
| E-mail: info@quantumstar.com Phone: 1-877-327-5076 Fax: (925) 686-9968 | |
Dialing Instructions:
Calling back to the States : 00 + 1 + Area Code + Tel #Features:
SIM cards that are opened are non-refundable.
Activating Your Service:
Your France cell phone number will be dynamically assigned to your cellular phone once you arrive in France by simply following the instructions outlined below:
Customer service for your France Mobicarte prepaid SIM card is available 24 hr./day by dialing 722 at any time from your France cellular phone or 0892 701 722 from a landline phone in France.
When calling overseas from the United States to your France cellular phone number callers will need to dial 011 followed by the country code 33 and then your France cell phone number, omitting the first 0 (zero). To call abroad from your France cell phone simply dial 00 followed by the country code and phone number.
Adding Talk Time:
Your SIM card will include an initial airtime credit to start you off, however to credit your France SIM card with additional airtime, you will need to purchase mobicarte recharge cards. These scratch cards may be in purchased in 15 , 25 or 35 (includes 45 of credit) Euro denominations at most convenience stores, tabac shops and petrol stations throughout France.
Mobicarte recharge cards are available at face value and so a 15 Euro airtime voucher will cost you 15 Euro and subsequently will credit your Mobicarte SIM card for 15 Euro.
To charge the France SIM chip with an airtime voucher proceed as follows:
Rates:
Domestic rates are per minute for outgoing calls within France from your France SIM card while you are in France. All incoming calls regardless of where they originate are free with your Orange Mobicarte France SIM card.
Your Mobicarte SIM card allows you to choose from between 2 calling plans however the default Classique plan is usually best. Per minute airtime rates, which vary depending on which airtime voucher you purchase, are as follows:
| France Domestic Rates (per minute) | |||
|---|---|---|---|
| Voucher | Minutes | SMS | Rate |
| 15 | 30 | 100 SMS | 0.50 ($0.60) |
| 25 | 60 | 200 SMS | 0.42 ($0.50) |
| 35 | 90 | 300 SMS | 0.39 ($0.47) |
SMS - text messages of up to 160 characters
There is no Peak or Off-peak time, from your cellular phone with the Mobicarte SIM card.
International rates are per minute for international outgoing calls originating from your cellphone in France with a France SIM card, while you are in France. All incoming calls regardless of where they originate are free with your France SIM card.
| France International Rates (per minute) | |
|---|---|
| Country | Rate |
| USA | 0.70 ($0.84) |
| UK | 0.70 ($0.84) |
| Australia | 0.160 ($1.92) |
| Hong Kong | 1.60 ($1.92) |
International Roaming Rates:
Currently you can use your prepaid France SIM card outside of France in 19 countries around Europe and the West Indies. The 19 countries are split into 2 zones and 2 different rates apply for each zone. Your Mobicarte SIM card and cellular phone may be recharged while abroad but do not forget to purchase recharge cards before you start roaming (They do not sell recharge cards for France at convenience stores in Spain).
Other calling limitations (read this carefully as it almost sounds like a riddle) that apply while roaming with a cellular phone and France SIM card include:
| France International Roaming (per minute) | ||||
|---|---|---|---|---|
| Zone | Incoming | Outgoing | SMS | |
| Domestic | International | |||
| Zone 1 | 0.65 / $0.78 | 1.00 / $1.20 | 1.00 / $1.20 | 0.30 / $0.36 |
| Zone 2 | 0.75 / $0.89 | 1.00 / $1.20 | 1.50 / $1.65 | 0.30 / $0.36 |
Zone 1: UK, Germany, Austria, Belgium, Denmark, West Indies, Spain, Greece, Italy, Ireland, Netherlands, Portugal, Switzerland
Zone 2: Hungary, Croatia, Poland, Morocco, Romania, Czech Republic, Slovakia Republic, Malta
International roaming with a France SIM card is not the cheapest but it can be convenient if say you cross into Switzerland or Germany for a weekend. This way you dont have to buy a new SIM card for just 2 days in a new country.
Service Life:
Mobicarte airtime credit will expire every 2 months, however incoming calls can be received for up to 8 months. If the credit is not used in the 2 months, it is lost. If the mobicarte is not reloaded at least once every 8 months then the SIM card and accompanying phone number will expire.