E-mail: info@quantumstar.com
Phone: 1-877-327-5076
Fax: (925) 686-9968

Prepaid Hong Kong SIM Card Instructions

Dialing Instructions:

Calling back to the States : 00 + 1 + Area Code + Tel #
Calling you internationally : 011 + 852 + Area Code + Tel #

Features:

SIM cards that are opened are non-refundable.


Activating Your Service:

Your Hong Kong cell phone number can be found on your SIM card and begins 852. To activate your Hong Kong cell phone, simply follow the instructions below:

Customer service for your Hong Kong SmarTone prepaid SIM card is available 24 hr./day by dialing 2880 2688. To access Toll-Free Account Management Hotline, dial 177 2288.

When calling overseas from the United States to your Hong Kong cellular phone number callers will need to dial 011 followed by the country code 852 and then your Hong Kong cell phone number, omitting the first 0 (zero). To call abroad from your Hong Kong cell phone simply dial 00 followed by the country code and phone number


Adding Talk Time:

To recharge your stored-value Hong Kong SIM card, you can do one of the following:

note: The stored-value SIM for your Hong Kong cell phone will expire 180 days from the activation date with all unused credit being forfeit and nonrefundable.


Rates:

Domestic rates are per minute for outgoing calls within Hong Kong from your Hong Kong SIM card while you are in Hong Kong. All incoming calls while in Hong Kong are HK$0.30 / US $0.04, regardless of where they originate.

Hong Kong Domestic Rates (per minute)
Call Type Rate
Peak US$0.04
Off-peak US$0.01

International rates are per minute for international outgoing calls originating from your cellphone in Hong Kong with a Hong Kong SIM card, while you are in Hong Kong.

Hong Kong International Rates (per minute)
Country Rate
USA $0.22
UK $0.45
Australia $0.45
Japan $0.51
Singapore $0.51


Service Life:

The stored-value for your Hong Kong SmarTone SIM card will expire 180 days from the activation date with all unused credit being forfeit and nonrefundable. The stored-value in your SIM card will be extended another 180 days after the completion of the recharging process with a minimum amount of HK$100 (US$12.80).