E-mail: info@quantumstar.com
Phone: 1-877-327-5076
Fax: (925) 686-9968

Prepaid United Kingdom SIM Card Instructions

Dialing Instructions:

Calling back to the States : 00 + 1 + Area Code + Tel #
Calling you internationally : 011 + 44 + Area Code + Tel #

Features:

SIM cards that are opened are non-refundable.


Activating Your Service:

*note: If the operator asks you for an address in the UK. This can be any address - your hotel, a friend's address, etc...


Adding Talk Time:

Purchase the recharge card for your UK SIM card directly from us!
For your convenience, we offer the £10 UK recharge card for use with your UK SIM! Simplify your phone usage by purchasing your recharge cards directly from us for $20.95. Then follow these simple directions to add talk time to your UK SIM:

  1. Scratch off the gray panel to find out the unique card number.
  2. Phone 789 free from your phone and follow the instructions.

Recharge vouchers can be purchase through any authorized Virgin Mobile shop in the United


Rates:

These rates are Virgin Mobiles standard costs for most of your UK calls. They include peak and off-peak calls, using the Virgin Mobile WAP service, calls and text messages to other Virgin Mobile phones within the UK and most freephone numbers. Virgin Mobile will not charge for calls to the certain select Virgin help lines as listed below.

United Kingdom Domestic Rates (per minute)
Call Type Rate
First 5 minutes of calls each day 15p
Each minute afer that 5p
Text messages to other Virgin Mobile customers* 3p per message

Other calls costs throughout the UK
Call Type Rate
Voicemail retrieval (provided you've got some airtime left) Free
Text messages to other UK networks 10p per message
Mobile from other network operators 35p per message
Pre-recorded information (789 from mobile) Free
Our team via 789 10p per call
Directory enguires (with call connect option) 40p first minute
then, each following minute 20p per minute
National Toll Rate numbers 15p per minute
Local Toll Rate numbers 10p per minute
Premium Rate calls (from 80p per to £2.25) call our team

*Some Nokia phones can sendtext messages up to three times as long as normal. They'll be delivered as seperate messages, so you'll be charged for each.

United Kingdom International Rates (per minute)
Call type Rate
The Republic of Ireland, Guernes, Jersey and Isle of Man 15p
USA and Canada, Australia and New Zealand 20p
Europe, China, Hong Kong, Japan, Malaysi, Singapore, South Korea and Taiwan 40p
Rest of the world 80p
International text messages 20p per message


How to check your airtime balance:

You can check your balance anytime while in the UK for free by dialing 798 from your cell phone.

Service Life:

The Virgin Mobile SIM card is valid for a period of 180 from activation or 90 days from the last time you added talk time. Whichever is the later.